Highlights July 2018

Travel Rights for the Family

Temperatures of 100+ degrees have officially hit the Valley, which means many Arizona residents are starting to book summer vacations. However, there are certain rights you should be aware of before you commit to any travel plans. This includes knowing what to do in the event of a trip cancellation, missed flight, bad weather, hidden fees and other unforeseen circumstances.

When Booking a Flight:

  • Support Animals

If you are headed on a plane with an animal, consult your airline’s specific guidelines to ensure your pet will be permitted to board the plane.Travelers going abroad should also look at their destination country’s health requirements for bringing animals in, because many require quarantine or proof of your pet’s health records upon arrival.

  • Flight CancellationIn the U.S., there are no federal laws or regulations that specify what rights a flyer has in the event an airline cancels a flight. Airlines do have policies, however, that cover canceled flights. Almost always, an airline is required to book you on the next available flight they have without further costs. Sometimes, an airlines might instead offer a full refund for the canceled flight. The most important thing to remember is to remain calm and discuss what options you have with the airline. Remember, many policy guidelines are flexible. If you used a travel agent when booking, be sure to contact the agency to assist in arranging your new plans.

When Booking a Cruise:

  • Trip Insurance

It’s always a good idea to consider trip insurance for a cruise. It provides peace of mind in the event that you fall ill, miss your flight, or have some other emergency arise. If your cruise gets cancelled, they may not be responsible for refunding travel costs and it’s wise to double check your insurance plan to understand the extent of your coverage. Make sure to do your research before purchasing any insurance. You can check with the state insurance department to verify the provider and view any complaints against them.

  • Read the Cruise Terms & Conditions

Before purchasing your cruise, be sure to look at all of the terms and conditions outlined for the trip. These conditions are not regulated by the government.  The details will outline cancellation policies, penalties, disclaimers and information about how to file a claim against the cruise line. Make sure you keep all receipts and paperwork in case you have a dispute with the cruise line.

  • Cruise Cancellations

If your cruise gets cancelled, it’s important to contact the Federal Maritime Commission’s Office of Dispute Resolution services. You can email them at complaints@fmc.gov, or call (866)-448-9586.

Written by: Stephanie Webb, Radix Law


Stephanie Webb

Stephanie Webb is an associate attorney at Radix Law. Her focus is on complex commercial litigation and bankruptcy law. Her experience includes multiple jury trials, as well as bench trials and motion practice in Superior Court, Federal Court and Bankruptcy Court. Radix Law has more than a dozen attorneys specializing in the law of Business, Real Estate, Commercial Litigation, Bankruptcy, and Estate Planning. The Radix Law office is located in the Kierland Commons in North Scottsdale, at 15205 N Kierland Blvd #200, Scottsdale, AZ 85254. For more information, visit www.radixlaw.com..

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